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Currently, passengers can purchase metro rail tickets through various platforms, including Paytm, WhatsApp, PhonePe, and QR tickets via mobile apps, in addition to the existing smart cards and NCMC cards.
One97 Communication, the parent company of Paytm, has fired hundreds of workers in a variety of verticals, including engineering and sales, as a result of the company using artificial intelligence (AI) to automate workflow and guarantee cost savings.